WHO WE ARE

TC Hobby Shop is Middle Tennessee's "go to" store for HO and N Scale model trains, accessories, and supplies.  We are an authorized dealer for most all of the popular model train and supply manufacturers.  TC Hobby Shop is operated by volunteer members of the Tennessee Central Railway Museum.  The museum established the hobby shop in the early 1990's so that model train enthusiasts could have ready access to quality trains, accessories, and supplies.  In addition to HO and N scale items, trains and accessories of most all scales may be ordered through the shop. 

Our hobby shop crew members are all experienced modelers and are always available to assist our customers with technical questions as well as questions about product availability.  If a crew member is unable to answer a question, a vast knowledge base of resources from our fellow museum members can be tapped.

Our shop is governed by a Hobby Shop Committee appointed by the Board of Directors of Tennessee Central Railway Museum (TCRM).  We operate under the guidelines of the museum to provide courteous service, fair pricing, and technical assistance for our customers.  All profits from the operation of TC Hobby Shop go back to Tennessee Central Railway Museum and are used for general purposes supporting the operation and maintenance of the museum.  More information about Tennessee Central Railway Museum can be obtained from the museum's web site.   

Special Orders and Advance Reservations:

Our store is small but the modeler's choices are many.  Many locomotives and rolling stock are now built to order.  While we stock a wide array of track, DCC command units and decoders, scenery supplies and tools, our selection of locomotives and rolling stock is limited because of the many choices available.  We are usually able to provide special order items within 7 to 10 days if the product is available from our suppliers.  Delivery of advance reservations is dependent on the manufacturer's estimated ship date.  We may require a deposit or advance payment on Special Orders and Advance Reservations.   Special Order and Advance Reservation items are not returnable.   

You can place a special order or advance reservation with us by simply emailing us at tchobbyshop@gmail.com and place "order" in the subject line.  Deposits for Tennessee Central Museum members in good standing are not required except for large orders.  If you are not a TCRM member, we will contact you prior to placing your order and may require a deposit or payment in advance.  

Return Policy:

Customers may return purchases of non-electrical items that are normally stocked by TC Hobby Shop in original condition and original packaging within 30 days of purchase for a refund or exchange.  You must present your sales receipt for the item being returned.

Defective merchandise must be returned to the manufacturer.  We do not accept returns or exchanges on electrical parts or equipment including but not limited to Motive Power (locomotives), DCC Equipment, Power Supplies, and Lighting.  

We will not accept returns on any special order merchandise.